Human systems
How teams, expectations and culture work as systems, and how to design them on purpose.
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March 8, 2026
Why I Wrote a Personal Operating Guide (And Why Every Leader Should)
Most organizational dysfunction is caused by unspoken expectations, not incompetence. Writing down how you think and decide removes the guesswork.
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October 6, 2020
Works in Progress Told in Three Truths
Be forgiving of your former self, firm of your present self, and flexible of your future self. Three truths about feedback, grace, and leading people who are all works in progress.
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September 22, 2020
Fate or Destiny, What Do You Choose?
Fate is what happens when we don't decide. Destiny is the choices we make. A simple 2x2 of what we know and don't know shows why humility is a leader's best tool.
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July 3, 2020
Leading Remotely: Creating Culture From Afar
Culture happens whether you want it to or not. How to build it remotely: say what you'll do, set explicit expectations, and reinforce through praise.
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June 27, 2020
Leading Remotely: Lessons from 5+ Years in the Trenches
What five-plus years of leading 100% remotely taught me: remote-first is not remote-only, offices become optional, and the hard parts are time zones, pacing, and rapport.
